You can report issues through to council directly (email@example.com / 9424 000) or reach out to one of your councillors.
When residents contact me, my usual approach is to go out to meet the resident, see the issue for myself, and discuss the likely options and outcomes. However during a lockdown it’s been more difficult and we limit the interactions to online.
In the picture provided, one of our residents reported last week that there was a slippery wooden bridge at Queen Elizabeth Reserve, West Lindfield, and that she had seen a few kids nearly slipping off their bikes and scooters.
I passed the details onto council staff and during the same week they went to the site, pressure washed the bridge, and sanded it to provide more grip.
Our resident then reported that it was much better and I passed the positive feedback back to our council staff.